Introducing Mission Big Dipper: The next frontier in agentic execution

Mission Big Dipper is Gong's latest product mission. It introduces the Gong Revenue Harness, the agentic execution layer that helps revenue teams deliver outcomes faster and more consistently at enterprise scale, along with Custom Agents.

In addition, we're introducing an expanded Gong Assistant experience and new rep enablement capabilities including Dry Run, AI Coach (within AI Trainer), and AI Builder for Scorecards. All designed to help revenue teams move faster, execute more consistently, and scale what top performers do.

The Gong Revenue Harness is the agentic execution layer that helps revenue teams deliver outcomes faster and more consistently at enterprise scale. It's the natural evolution of Gong Agent Studio and MCP support, enabling AI agents to reason from the Gong Revenue Graph, operate within configurable guardrails, and collaborate with human teams to deliver trusted revenue outcomes.

Gong Missions are our product launches, created to give customers a clearer, more predictable way to understand what’s new and what’s releasing soon. Each mission advances the Gong Revenue AI OS with a set of innovations tied to revenue workflows and outcomes.

Revenue teams know what needs to happen: account prep, follow-ups, renewal strategy, rep coaching. But the work either doesn't get done consistently or takes too long. Mission Big Dipper gives teams the AI agents, conversational tools, and rep enablement capabilities, including pre-call practice, personalized post-session coaching, and automated evaluation, to close that gap, so execution is no longer limited by headcount or available time.

Custom Agents are AI agents revenue teams build to handle the work that slows sellers down: account research, follow-ups, renewal prep, stalled deal analyses, and more. Revenue professionals build them in natural language inside of Gong, while every agent respects the data and security permissions already in place, and reasons from real customer conversations and the richest revenue context, not generic data.

Gong Assistant is Gong's always-on, conversational AI experience. It allows revenue teams to ask questions and get trusted, evidence-backed answers grounded in real customer conversations without switching tools or losing context. You can also take action directly from the conversation, invoking capabilities like AI Builder to generate outputs, draft materials, and build on answers without ever leaving the assistant.

Every answer from Gong Assistant is grounded in real customer interactions and clearly shows where insights come from. This transparency helps teams trust the guidance they receive and act with confidence.

Gong Enable is the only revenue enablement solution that turns real customer conversations into scalable coaching and training. It uses revenue AI to help teams replicate top-performer behaviors, automate skill development via AI role-play, and prove the business impact of training on win rates and revenue.

While an LMS focuses on delivering content and tracking course completion, Gong Enable drives behavior change and revenue execution. It uses actual customer calls to identify skill gaps, create realistic AI role-play to fix them, and validate that skills are actually applied in the field.

Mission Big Dipper launches June 24, 2026, with features becoming available on a rolling basis throughout the quarter. Availability varies by capability.